West Bergholt SurgeryTel: 01206 241137
Nayland SurgeryTel: 01206 262202
If you need to continue taking the same medication for a while, the doctor will authorise monthly repeat prescriptions. This means that you do not need to come and see a doctor when you need the next month’s prescription, until the medication is due for a review.
Please allow sufficient time to order your prescription before your current medication runs out, especially on Public or Bank Holidays.
We need three working days in order to issue you with a repeat prescription.
You can order in the following ways:
We are able to send your repeat prescription direct to a Pharmacy of your choice for you to collect your medication. This will save you coming to the Surgery to collect the prescription – please ask our Reception staff about this service.
If you always collect your medication from the same pharmacy, we can give you a batch of repeat prescriptions to leave with them, so that you can get a new supply by simply asking the pharmacist. Please ask about this, when your doctor or nurse authorises your next batch of repeat prescriptions.
We are now starting to issue many prescriptions electronically, so that you will not even need to take the paper prescriptions along – once it has been prescribed, you just go to the pharmacist and ask for your medication. Please make sure you have informed the surgery of the pharmacy of your choice.
This service allows you to view and order your medication online.
Before you can access this information you must contact the Surgery and ask for us to issue you with a username and password. Please email the Surgery email@example.com, phone or come into the Surgery to obtain a username and password.
A separate request for online access must be completed for each household member. Those patients aged under 18 are not currently eligible to access the online services however we are working hard to change this and will provide an update when this service is available.
Please read this important information on 28 Day Prescribing
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
NHS prescription costs
If you have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow three working days excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery, however initial repeat requests cannot be taken over the phone.
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